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Privacy policy

Privacy Policy

IB Solutions Pro Privacy Policy

Effective Date: April 1, 2024

1. Our Promise Welcome to IB Solutions Pro (https://ib-solutions.pro/). We respect your privacy. This policy explains what information we collect and how we use and protect it. We follow privacy laws like California's CCPA/CPRA.

2. What We Collect We might collect info like:

  • Your Details: Name, email, phone number, IP address (when you give them to us or use our site).
  • Service Info: Details about services you asked for or received (like appliance repair history).
  • Website Use: How you use our website (pages visited, clicks), device and browser type (using cookies).
  • Location: Approximate location from your IP address.

We get this info from you directly or automatically when you use our site.

3. How We Use Your Info We use your info to:

  • Run our website and provide services (like scheduling repairs, giving quotes, billing).
  • Answer your questions.
  • Send you important updates (and marketing, if you agree).
  • Send SMS messages if you sign up for them.
  • Improve our website and services.
  • Keep things secure and prevent problems.
  • Follow the law.

4. Sharing Your Info

  • We do not sell your personal information.
  • We don't share your SMS phone number or consent with others for their marketing.
  • We may share your info with trusted companies that help us run our business (like hosting, email, SMS providers). They only use it for the services we ask them to do.
  • We may share info if required by law or to protect safety and rights.
  • If our business is sold or merged, your info might be transferred.

"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

5. Your California Privacy Rights If you live in California, you have rights:

  • Know: Ask what info we collected and how we use/share it.
  • Delete: Ask us to delete your info (some exceptions apply).
  • Correct: Ask us to fix wrong info.
  • Opt-Out: Ask us not to sell/share your info (we currently don't).
  • Limit Use: Ask us to limit use of sensitive info (if we collect any).
  • No Discrimination: We won't treat you unfairly for using your rights.

To use these rights, contact us:

  • Email: ibappliancesolutions@gmail.com
  • Phone: (346) 241-9909 We'll need to confirm who you are first.

6. Security We use reasonable steps to protect your info, but no online system is 100% secure.

7. How Long We Keep Info We keep your info only as long as needed for the reasons we collected it, or as required by law.

8. Children Our services are not for kids under 16. We don't knowingly collect their info.

9. Cookies We use cookies (small files) to help our website work and improve your experience. You can usually control cookies in your browser settings.

10. Policy Changes We might update this policy. Changes will be posted here with a new date. Check back sometimes.

11. Contact Us Questions? Reach us at:

  • Email: ibappliancesolutions@gmail.com
  • Phone: (346) 241-9909
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